AI Management

AI Management connects conversational AI services with Glia operators and visitors. It is not a conversational AI service itself, it acts as an intelligent hub between the conversational AI service and Glia services.

AI Management can provide help to operators to be more efficient in handling visitors through operator assistants or handle visitors all by itself through virtual assistants. Both of these assistants are backed by an AI engine which is an abstraction of the conversational AI service.

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